Hello, players!
Please refer to the list below for the payment types that are not refundable when you've chosen Xsolla to make a purchase. Please kindly note that this is a policy provided by Xsolla. For questions, please contact support@xsolla.com
| Category | Payment Options | Non-refundable |
| Bank Transfer | DOKU Bank Transfer | non-refundable |
| Maybank | non-refundable | |
| Cash Payments | Alfamart | non-refundable |
| Alfamidi | non-refundable | |
| Alfa express | non-refundable | |
| Dan+Dan | non-refundable | |
| Boleto | non-refundable | |
| TESCO | non-refundable | |
| Family Mart | non-refundable | |
| True Money Express | non-refundable | |
| Big C Supercenter | non-refundable | |
| Family Mart | non-refundable | |
| Pay at Post | non-refundable | |
| Cash Payments, Bank Transfer | ATM/Banks | non-refundable |
| E-payment Options | Gudang Voucher | non-refundable |
| RAZER GOLD | non-refundable | |
| DOKU Wallet | non-refundable | |
| RAZER GOLD | non-refundable | |
| Razer Gold | non-refundable | |
| MyCard Points | non-refundable | |
| Rabbit LINE Pay | non-refundable | |
| E-payment Options, Prepaid Cards | E-prepag PIN | non-refundable |
| DurmaPay | non-refundable | |
| eMoney | Go Pay | non-refundable |
| Mobile Payments | Indosat | non-refundable |
| XL Axiata | non-refundable | |
| Telkomsel | non-refundable | |
| Mobile payment (widget) | non-refundable | |
| Prepaid Cards | GameOn | non-refundable |
| GoCash | non-refundable | |
| True Money | non-refundable | |
| YOE Card | non-refundable | |
| wallet | Unipin | non-refundable |