PUBG will, upon request via PUBG LITE Support, issue a refund for L-Coin purchase(s) that is requested within 14 days of purchase and have not been used.
- Click "Submit a ticket" via PUBG LITE Support.
- Select Purchases/Refunds for the Issue Category.
- Please fill out the Transaction ID, Payment Date, Amount of Payment fields along with other account information that is necessary to fill in.
- Please kindly note that we will not be able to issue a refund when :
- any portion of purchased L-COIN becomes used, we will not be able to issue a refund.
- the refund request was sent after the 14 days from the date of L-COIN purchase or from the date that purchased L-COIN becomes usable (whichever comes last).